Terms & Conditions

Product Details

We reserve the right to amend, without notice: prices, description and / or details of all products and offers displayed within our website.

All prices and offers shown on this site are subject to stock availability. E & OE. Every effort is made to ensure accurate information and descriptions. However, we will not be held responsible for errors or omissions displayed on product price or details in our online catalogue.

All colours of products shown on this website are intended for use as a guide and are not guaranteed to be accurate, as we have no control as to how they will display on your computer.

Warranties

FREE parts & labour for the duration of the manufacturers warranty, where during the warranty period if your machine is found to be in need of attention owing to problems caused through faulty components and/or poor workmanship.

The purchaser will be responsible for returning the goods to us in suitable packaging at their cost, we advise to insure the goods as we can not accept any responsibility for damage caused during transportation. We the seller will cover any return postage if the goods are found to have a genuine manufacturing fault, in all other circumstances the purchaser will be liable for all costs incurred.

This does not affect your statutory consumer rights and will apply only to machines purchased for use in the UK mainland and used for normal domestic purposes, and does not cover consumable items such as: needles, needle threaders, bobbins, light bulbs, belts, loopers, blades etc - as stated on the manufacturers guarantee document

Please retain the original packing materials just in case your machine has to be returned to us.

We do not accept responsibility for any extended warranties taken out directly with the manufacturer, in such a case please contact the relevant company for advice.

Delivery Schedule

All sewing machines and overlockers are tested and sewn off before dispatch to ensure they are working to our satisfaction. This does not apply to goods dispached direct from the supplier.

We process orders as quickly as possible. Providing the items ordered are in stock, we will normally dispatch on the following working day.

Items dispatched direct from the supplier may take from two to seven working days depending on the suppliers delivery service and stock availability.

Sewing machines, Overlockers and other large items are sent out via carrier and can take up to four working days. Smaller items are sent out via royal mails first class recorded delivery service and can normally take up to two working days.

Orders placed on Fridays or during the weekend will normally be dispatched on the following Monday (excluding Bank Holidays) We will endevour to ship your order within this schedule, we will not be held responsible for delays and resulting consequences thereof, caused by any third party.

Delays in delivery are sometimes unavoidable owing to problems outside anyones control such as: heavy traffic congestion, bad weather or an unexpectedly high volume of parcels. You can be assured that your order is very important to us and we will do everything in our power to make your purchase as smooth as possible.

Delivery Costs

Delivery is free where stated, all other charges are as follows - smaller items have a minimum postage charge of £2.50 and are sent recorded delivery. Some larger items like sewing machine bags etc have a minimum postage of £5.00 and are sent via carrier. Sewing machines and Overlockers have a minimum UK delivery charge of £15.00, some items may cost more depending on their size and weight.

WE DO NOT SELL SEWING MACHINES OR OVERLOCKERS OUTSIDE THE UK.